Renz Sustento
IT Technical Support & Multimedia Technician
CV
Renz Manliguez Sustento
35 Al Shamal Road Al Oyoun Street Al Gharrafa
Doha Qatar 130473
E-mail: sustentorenz@gmail.com
Mobile: +974 3141 4524
Visa status: Working Visa

Professional info
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Technical Support Specialist with 8 years’ experience in computer troubleshooting on both hardware and software.
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Highly trained I.T. Support Engineer on Fingertec Time attendance on both Government and Private sectors in Qatar.
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Mutlimedia Technician with 3 years or experience. Handles multiple cameras for photography and videography especially on weddings and other occasions.
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Strongly analytical skills, Fast learner, and be able to do multi-tasking jobs with an orderly manner.
Languages
English : Intermediate
Tagalog : Expert
Work experience
ALKHARASHY DENTAL CENTER
Position: IT Administrator
Website: en.alkharashy.com
June 2019 – Current
AL-GHRAFA BRANCH
Address: 35 North St – Doha - Qatar
Phone No: +974 4443 0052
E-mail: AlgharafaDentalCenter@alkharashy.com
AL-WAAB BRANCH
Address: 104 Al Waab St – Doha – Qatar
Phone No: +974 4016 8000
E-mail: AlWaabDentalCenter@alkharashy.com
AL-HILAL BRANCH
Address: 74 fourth ring – Doha – Qatar
Phone No: +974 4485 9800
E-mail: AlhilalDentalCenter@alkharashy.com
Duties & Responsibilities
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Maintain and troubleshoots 3 Server computers and 70 desktop & laptop computers.
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Windows Server 2008 r2, 2012 r2 User management, Windows backup, and Troubleshooting
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Setup file and printer sharing for all 3 Branches interconnecting network thru VPN and DynDns remote access.
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Network configuration, monitoring, cable arrangement, setup, and maintenance.
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Fingertec Time Attendance Installation, Configuration, and Hardware Repair.
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Cerec Machine and X-ray Dental Machine Maintenance and repair
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Troubleshoot Metasoft and MyRay Electronic Medical Record Software errors
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Setup, monitor, and maintenance to all branches.
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Fire Alarm Testing and monitoring
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CCTV Maintenance and Troubleshooting
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I'm the person in charge of Purchasing management of stationaries and toners inventories
INTELLIGENT PROJECT
P.O. Box: 93944 – Doha, Qatar
M:+974 55742637
T: +974 44448810
Position: IT Engineer
Website: www.iprotek.com
Feb. 2018 – April 2019
Duties & Responsibilities
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Handles All SLA (Service-level Agreement) clients for weekly technical visits and support.
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Install, Configure, and troubleshoot Fingertec Time Attendance devices and software
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Provide technical support to all Fingertec Time Attendance clients
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Manage company LAN networks
Intelligent Project SLA (Service-level Agreement) Clients under my supervision.
AAMAL SERVICES
P.O. Box: 7385
Villa no. 7 Castel Gardens Compound
Doha – State of Qatar
Tel (+974) 4488 3725
(+974) 4488 3749
Fax (+974) 4488 3746
Email: info@aamal-services.com
Website: www.aamal-services.com
Duties & Responsibilities
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Configuration and maintenance of 1 Server computer (Pro ProLiant DL380 Gen9)
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Troubleshoot and maintain 25 client desktop/Laptop computers and 2 Konica network Printers.
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We minimized company technical issues by daily monitoring and preventing of possible threats on the network.
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FingerTec Time Attendance Installation, Configuration, and Hardware Troubleshooting.
ALKHARASHY DENTAL CENTER
AL-GHRAFA BRANCH
Address: 35 North St – Doha - Qatar
Phone No: +974 4443 0052
E-mail: AlgharafaDentalCenter@alkharashy.com
AL-WAAB BRANCH
Address: 104 Al Waab St – Doha – Qatar
Phone No: +974 4016 8000
E-mail: AlWaabDentalCenter@alkharashy.com
AL-HILAL BRANCH
Address: 74 fourth ring – Doha – Qatar
Phone No: +974 4485 9800
E-mail: AlhilalDentalCenter@alkharashy.com
Duties & Responsibilities
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Maintain and troubleshoots 3 Server computers and 70 client computers.
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Windows Server 2008 r2, 2012 r2 User management, Windows backup, and Troubleshooting
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Setup file and printer sharing for all 3 Branches interconnecting network thru VPN and DynDns remote access.
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Network configuration and setup file sharing.
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Fingertec Time Attendance Installation, Configuration, and Hardware Repair.
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Cerec Machine and X-ray Dental Machine Maintenance and repair
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Troubleshoot Metasoft, and MyRay Software errors
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Monitor and maintain CCTV Camera server and connections on all branches
KERNEL ENGINEERING CONSULTANT
P.O.BOX: 209036, Doha - Qatar
Office: +974 44677209
Fax: +974 44151806
Website: www.kernel-ec.com
Duties & Responsibilities
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Monitoring and maintenance of 1 Server Computer and 30 Client Computers including site areas
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Manage Outlook Admin domain.
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Windows Server 2012 R2 User management, Windows backup, and Troubleshooting
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FingerTec Time Attendance Installation, Configuration, and Hardware Repair.
TAWASUL SPECIALIZED CENTER
P.O. Box: 63104, Doha – Qatar
T. +974 4402 9000
F. +974 4411 3783
E. info.clinic@altawasul-med.com
Duties & Responsibilities
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Monitoring and maintenance of 1 Server Computer and 30 client desktop and laptop computers.
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Windows Server 2012 r2 User management, Windows backup, and Troubleshooting
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FingerTec Time Attendance Installation, Configuration, and Hardware Repair.
Intelligent Project FingerTec Time Attendance Clients
HAMAD Ambulance Service and Supply Chain Management
P.O. Box 3050 Doha, Qatar
Duties & Responsibilities
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Monthly Time Attendance data collection on all
Non-Network Sites of Hamad Ambulance Service
(Every 1st day of the Month)
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Time Attendance device housekeeping on
all Hamad Ambulance Service Sites (Every 3 months)
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Install/Repair Hardware/Software of FingerTec
Time attendance Devices on all Hamad Ambulance Service and
Supply Chain Management Sites.
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Conduct training on how to use the FingerTec Ingress Software
MCDERMOTT Eastern Hemisphere Limited
Burj Doha Tower, 2nd Floor, Bldg 15,
St.910, Zone 60
P.O. Box 23957
Al Dafna Area, WestBay
Doha, State of Qatar
Duties & Responsibilities
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Install and Configure Card Exchange Solution software for ID cards.
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Handles troubleshoot of Magicard Enduro 3E PVC ID Card Printer
Qatar Museum
Telephone: +974 4402 8218
Fax: 4859893
P.O. Box 2777, Doha, Qatar
Duties & Responsibilities
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Repair and Troubleshoot Hardware problems of time attendance
Devices (FingerTec)
Al Meera Consumer Goods (Q.S.C)
Tel: +974 40119105
Fax: +974 40119186
Email: admin@almeera.com.qa
Doha Qatar
Duties & Responsibilities
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Install and Troubleshoot hardware and software
of time attendance devices on all branches.
Circle of Arts Production
Tupaz Subd.Brgy. City Heights, General Santos City
Position: Multimedia Technician, Lay-out Artist,
Photographer & Photo booth Operator
Dec. 2010 – July 2012
Duties & Responsibilities
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Editing Computer Maintenance and Monitoring
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Desktop and Laptop Computer Hardware and Software Installation.
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Layout Tarpaulin, Invitation, Cards, and IDs
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Conducting Video Shoot for Advertisement on major occasions
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Photoshoot wedding prenup and photo enhancement
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Photobooth Operator and layout artist
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Manage Events Advertisement and photography
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Equipment Cleaning and maintenance
Project Handled
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TUNA Fest 2011 General Santos City, Philippines
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SARBAY (Sarangani Bay Festival 2011) Glan, Sarangani Province, Philippines
DSLR Camera Handled
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Canon E0S 60D
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Canon EOS 1100D
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Canon EOS 1000D
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Nikkon D700
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Nikkon D70
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Panasonic AG-AC160A AVCHD Camcorder
SMI (Sagittarius Mines Inc.)
Subcontract with Circle of Arts Production
General Santos City Philippines
Position: Multimedia Technician, Encoder, and Photographer
Project Based Under Circle of Arts Production
Duties & Responsibilities
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Photoshoot and Record Documentaries for mining multimedia projects
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Translate Native language to English and encode for documentation
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Monitor news feeds from TV, Radio, and Newspapers about SMI
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Handles Advertisement Projects and Community Competitions
Project Handled
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SRAC (SMI Regional Arts Competition)
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Governor Migs Dominguez Birthday
Project R Internet Café
Alunan Avenue, Koronadal City, So.Cot.
Position: Attendant, Layout artist, & Technician
Aug. 2013 – Nov. 30, 2017
Duties & Responsibilities
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Hardware and Software troubleshooting and maintenance of 40 desktop computers
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Desktop computer assembly and upgrade
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Invitation layout designs with Adobe Photoshop and Adobe Lightroom
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I.D. Design printing and Lamination
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Printer Installation and Troubleshooting
Skills
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Microsoft Office
Level: Intermediate
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Computer Hardware Repair
Level: Intermediate
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Formatting and Software Installation
Level: Intermediate
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Server Setup and Configuration
Level: Beginner
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Network Setup, Mapping, Cabling and Crimping
Level: Intermediate
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Router, Modem, Switch, VPN, DynDns Setup and Configuration
Level: Beginner
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Printer Network, Setup and Configuration
Level: Intermediate
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Adobe Photoshop
Level: Intermediate
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Photography
Level: Intermediate
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Photobooth
Level: Intermediate
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Wedding, Birthdays, Dedications and other Occasions invitation designs
Level: Intermediate
Personal Info
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Birth Date:
08 April 1991
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Gender :
Male
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Nationality: Filipino
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Residence:
Doha-Qatar
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Visa Status:
QID Holder
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Marital Status: Single
Education
Bachelor's degree, Bachelor of Science in Computer Engineering
at Notre Dame of Marbel University
Koronadal, Philippines
Undergrad
Diploma, Diploma in Networking and Telecommunication Technologies
at AMA Computer Learning Center College of Marbel
Koronadal, Philippines
April 2009